AI prompt: review-request text message for contractors
A copy-and-paste AI prompt that writes the short text a contractor sends every customer after a finished job: thank them, ask for an honest Google review, include the link and an opt-out line.
When to use it
You finish a job and want to ask the customer for a Google review by text while the work is fresh, with one short message you send to every customer, not just the ones you think were happy. Only text customers who have agreed to get texts from you, and honor every opt-out.
- Copy the prompt below.
- Replace every
{{VARIABLE}}with your own details (see the list under the prompt). - Paste it into the AI chat tool you already use.
- Read the result against the checklist before you use it.
The prompt
You are helping a contractor write the text message (SMS) they send to a customer after a job is finished, asking for an honest Google review. The same text goes to every customer after every finished job, whether or not the job went well.
BUSINESS
- Business name: {{BUSINESS_NAME}}
- Type of contractor: {{BUSINESS_TYPE}}
- Who the text is from (first name only): {{SENDER}}
- Tone: {{TONE}}
THE JOB
- Customer's first name: {{CUSTOMER_FIRST_NAME}}
- The job we just finished, in a few words: {{JOB}}
- Our Google review link: {{REVIEW_LINK}}
RULES FOR THE TEXT
1. Start with "Hi {{CUSTOMER_FIRST_NAME}}, it's {{SENDER}} from {{BUSINESS_NAME}}." exactly as written.
2. In one sentence, thank them for having us do the job, naming the job in plain words.
3. In one sentence, ask them to leave an honest Google review about how it went. Put the review link on the next line, by itself, exactly as given.
4. Ask for an honest review only. Do not ask for a good, positive or 5-star review, do not suggest what to write, and do not ask them to contact us first or only if they were happy.
5. Do not offer or mention any discount, gift, entry, payment or anything else in return for a review.
6. Do not invent facts, numbers, ratings, deadlines or promises.
7. Put nothing after the link except one final line, exactly: Reply STOP to opt out.
8. Keep it under 60 words, not counting the link. Plain words, short sentences, no emojis, no hashtags and no exclamation marks.
Return only the finished text message and nothing else.What to fill in
- {{BUSINESS_NAME}}
- Your business name exactly as it appears on Google.
- {{BUSINESS_TYPE}}
- What you do and where, in a few words.
- {{SENDER}}
- The first name of the person the text comes from.
- {{TONE}}
- Two or three words for how you sound, e.g. friendly and straightforward.
- {{CUSTOMER_FIRST_NAME}}
- The customer's first name.
- {{JOB}}
- The job you just finished, in plain words, e.g. replacing the water heater.
- {{REVIEW_LINK}}
- Your Google review link. In your Google Business Profile, look for the option to ask for reviews and copy the link it gives you.
Real example output
Fictional sample business. Ridgeline Roofing & Gutters, Mike and the customer Karen are fictional. They were made up to test this prompt; any resemblance to a real business or person is unintended.
Show the inputs used for Ridgeline Roofing & Gutters (fictional)
- BUSINESS_NAME
- Ridgeline Roofing & Gutters
- BUSINESS_TYPE
- Residential roofing and gutter contractor in Dayton, OH
- SENDER
- Mike
- TONE
- friendly, straightforward
- CUSTOMER_FIRST_NAME
- Karen
- JOB
- replacing the gutters and downspouts on her house
- REVIEW_LINK
- [REVIEW LINK]
What the model returned
Hi Karen, it's Mike from Ridgeline Roofing & Gutters. Thanks for letting us replace your gutters and downspouts. We’d appreciate your honest Google review about how the job went. [REVIEW LINK] Reply STOP to opt out.
Model: Qwen3-4B-Instruct-2507 (Q4_K_M GGUF), llama.cpp server b11853, run locally, temperature 0.4. Tested on . Edits: None, apart from removing spaces at the ends of lines. The words are exactly as the model returned them. [REVIEW LINK] was the input we gave the model in place of a real link. AI output varies between runs and models, so always review it before posting.
Check before you post
- You send the same request to every customer after every finished job. Don't ask only the customers you think were happy, and don't ask people to contact you first instead of reviewing.
- Nothing is offered in return for a review: no discount, gift, entry or payment.
- The text asks for an honest review, not a good or 5-star one, and doesn't tell the customer what to write.
- The customer has agreed to get texts from you, the text says who it's from, it ends with an opt-out line such as Reply STOP to opt out, and anyone who opts out gets no more texts.
- The review link opens your own Google review form, and the job named in the text is the one you actually did.
- Never write reviews for customers, post reviews from staff or family, or buy reviews.
Get the full set of local business prompts.
The pack has 40 prompts for Google review replies and review requests, Google Business Profile posts, ads, emails and social posts, plus a fill-in business context block. One-time purchase, $24.
Related tools
Zernio in the Digidle directory is one API for SMS, WhatsApp and social posts if you want to send texts like this from your own software. This example ran on a small open model on an ordinary computer: llmspeed previews local model speed, and Bifrost puts many models behind one API.